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UParcel Express
Track a parcel
support@uparcelexpress.online
Mon–Fri 08:00–18:00 GMT
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We move things for people who need them to arrive.

25 years of freight and parcel logistics, connecting businesses and families across every continent.

Three warehouse workers in orange hi-vis shirts
Our story

More than a transport company.

At UParcel Express we're your partner in getting through the complicated parts of logistics: routes, carriers, customs and paperwork. With a presence in over 150 countries, we make sure your cargo reaches its destination safely and on time.

Our logistics team works with a large network of carriers to find the right option for each shipment, whether it's a local business sending its first export or a multinational moving containers every week.

Get in touch
25KLogistics outlets
150+Countries served
12M+Deliveries made
99.4%On-time rate
Why UParcel

Built on trust. Measured by arrivals.

For 25 years the promise has been simple: your cargo is our priority. Here's how we keep it.

Fully insured

Every shipment is covered by cargo insurance, with enhanced cover for high-value goods.

Live tracking

Check your shipment's status and progress any time, from pickup to delivery.

Global network

Offices, agents and carriers in 150+ countries for smooth cross-border shipping.

Real support

Logistics specialists you can email or chat with, who know your shipment.

Lower-carbon options

Rail and consolidated shipping options to reduce your footprint.

On-time delivery

A 99.4% on-time rate, backed by careful route planning.

The team

The people behind your shipment.

The specialists who plan routes, clear customs and answer your emails.

Marcus Oyelaran
Marcus OyelaranSupply chain director
Tobias Wehrle
Tobias WehrleOperations manager
Priya Nagarajan
Priya NagarajanLogistics strategist
Amara Diallo
Amara DialloCustomer success lead
Reginald Kamau
Reginald KamauAir freight specialist
FAQ

Common questions.

Can't find what you need?

Contact our team
How do I track my shipment?

When your shipment is booked you'll get a tracking number by email. Click "Track a parcel" at the top of any page, enter the number, and you'll see its current status.

How long does delivery take?

Air freight: 1–5 business days. Ocean freight: 15–45 days depending on the route. Road freight: 1–10 days. Express courier: next day to 3 days.

Is my cargo insured in transit?

Yes. All shipments are covered by our cargo insurance policy. Enhanced cover is available for high-value goods; ask your account manager for details.

Do you handle customs clearance?

Yes. Our customs team prepares the documents and handles duties and clearance at origin and destination.

What can't I ship?

Explosives, illegal drugs, live animals (without special arrangement), perishables without proper packaging, and anything the destination country prohibits.

Ready to ship?

Let's get it moving.

Get a quote for a new shipment, or check on one that's already on its way.