1. Introduction
Welcome to UParcel Express. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our services.
2. Use of our services
By using UParcel Express, you agree to:
- Accurate information: provide accurate, current and complete information when booking a shipment, and keep it up to date.
- Account security: keep your account credentials confidential and tell us immediately about any unauthorised use.
- Compliance with laws: use our services in line with all applicable laws, regulations and these terms.
We may suspend or end your access to our services if we believe you have broken these terms.
3. Shipping and handling
When you use our shipping services, you agree to:
- Proper packaging: make sure all items are packed to prevent damage in transit. UParcel Express is not responsible for damage caused by inadequate packaging.
- Prohibited items: not ship anything illegal, hazardous or prohibited by our policies. We may refuse any such shipment.
- Shipping fees: pay all applicable shipping fees and charges. Rates vary by destination, size and weight.
- Delivery timeframes: accept that delivery dates are estimates and can be affected by things outside our control, such as weather or customs inspections.
4. Limitation of liability
To the fullest extent permitted by law, UParcel Express is not liable for any indirect, incidental, special or consequential damages arising from the use of, or inability to use, our services. This includes, but is not limited to, loss of profits, data or other intangible losses.
5. Contact
Questions about these terms? Email support@uparcelexpress.online.